Privacy Policy

Given that our Services include handling complex business related operations for our Users, it is necessary that we store and maintain confidential information about the Users we serve, along with personal information regarding the administrators and staff members. We collect information in the following ways:

• Account information. For example, our Services require you to sign up for a Vendloop Account. When you do, we’ll ask for personal information. This information includes:
  • Contact information such as name, email address, mailing address, phone number and country
  • Profile information such as a username, profile photo, and job role
  • Preferences information such as notification and marketing preferences
• Information we get from your use of our services. We collect information about the Services that you use and how you use them. This information includes:
  • Device-specific information (such as your hardware model, operating system version and unique device identifiers). Vendloop may associate your device identifiers with your Vendloop Account.
  • Internet protocol address.
  • Device event information such as browser type, browser language, the date and time of your request and referral URL.
  • Cookies that may uniquely identify your browser or your Vendloop Account. We use cookies to give you a better and more personalized use of the Services, to save you logging in everytime and to count the number of visits. Most browsers can be configured not to accept cookies or to indicate when a cookie is being sent but not accepting a cookie may result in difficulty using our services.
  • Vendloop and our third party partners also collect information using web beacons. Web beacons are objects embedded in our Services or in emails that assist us to check that Content has been accessed for web analytics. You may be able to opt out of receiving personalized advertisements as described below under Information Security.

  Occasionally, we connect personal information to information gathered in our log files as is necessary to improve our Services. If we do this, we would treat the combined information in accordance with this Privacy Policy.

• Information about your business operations. We also store information you upload to or send through our Services, including:
  • Information about products and services the Subscriber sells (including inventory, pricing, sale, transaction, tax, and other data)
  • Information about the Subscriber or Subscriber’s business (employee, customer, and contact data)

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Vendloop and our users. We always safeguard the confidentiality of information provided to us by our subscribers.
We may use information about you for purposes such as:

• Enabling you to access and use our Services
• Displaying historical sale information
• Sending you marketing, advertising, educational content and promotional messages and other information that may be of interest to you, including information about us, our Services, or general promotions for business partner campaigns and services. You can unsubscribe or opt-out from receiving these messages.
• To administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by us or our business partners
• Measuring, customizing and improving the Services and developing new products
• Sending to you service, support and administrative messages, reminders, technical notices, updates, security alerts and information requested by you
• Investigating and preventing fraudulent transactions, unauthorized access to Services, and other illegal activities
• For other purposes about which we obtain your consent

You may request the complete removal of your information from our systems at any time; such removal will be completed within 30 days of our receipt of your written request.

We are continually striving to improve Vendloop. Being able to identify how store owners are using our Services plays a major role in helping us make our software better.

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

We work hard to protect Vendloop and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold.

• Account information. We will retain your account information for as long as reasonably necessary to provide you with our Services, or as reasonably useful for commercial purposes or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
  If you wish to deactivate your Vendloop account, you may do so by logging into your Vendloop account.

• Personal information. You may access, change, or correct information about you by logging into your Vendloop account at any time.
  We restrict access to your personal information to Vendloop employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

• Opting out of promotional messages. You may opt out of receiving promotional communications from Vendloop by using the unsubscribe link within each email or contacting us via our home page or sales team. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding Services (e.g., account verification, purchase and billing confirmations and reminders, technical and security notices).

We only share your personal information with third parties when we have your consent to do so.

Our Privacy Policy applies to all of the services offered under Vendloop and its affiliates and services offered on other sites (such as our advertising services), but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to products and services offered by other companies or individuals, including sites that may include Vendloop services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services.

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).
Your continued use of the Services will be deemed acceptance of any updated policy.